Olssons is a growing Australian organisation requiring a robust and scalable HR platform to support its people operations. Prior to engaging Employment Star, the business was already using Employment Hero but faced significant configuration, adoption, and process challenges that limited the platform’s effectiveness.
Olssons
Food manufacturing
Australia
Mid-sized organisation
Olssons experienced difficulties following an initial Employment Hero HR implementation that did not fully align with best-practice HR processes or the organisation’s operational needs.
Key challenges included:
These challenges were impacting day-to-day HR operations and preventing the business from fully leveraging the Employment Hero platform.
The primary objectives for Olssons were to:
Director at Olsson’s
Employment Star is an Australian HR and payroll consultancy specialising in Employment Hero implementation, optimisation, training, and outsourced HR support. We help businesses simplify HR, ensure compliance, and build scalable people operations.
For HR transformation or Employment Hero support, contact Employment Star:
Employment Star turned around a challenging Employment Hero HR implementation for Olssons with exceptional professionalism and expertise. From day one, their team brought clarity, structure, and deep platform knowledge to the project. They stabilised our setup, cleaned up legacy configuration issues, and provided tailored training to ensure our team could confidently manage the system and leverage best-practice HR processes day to day. They have been absolutely invaluable throughout this journey—responsive, knowledgeable, and genuinely invested in our success. The entire Olsson team loves working with Employment Star. We are now partnering with Employment Star for ongoing support and outsourced HR services, given the trust and confidence they’ve built. Fast, efficient, reliable, and cost-effective—Employment Star has been a game-changer for our HR operations, and I would wholeheartedly recommend them to any business implementing or optimising Employment Hero.