HR outsourcing lets an Australian small business hand its people operations to an external HR team instead of hiring in-house. Employment Star acts as your outsourced HR department — employment contracts, policies, Fair Work compliance, employee relations and HR admin — delivered through Employment Hero, from a fixed monthly fee with no lock-in.
HR outsourcing is when a business hands some or all of its people-management work to an external HR team instead of running it in-house. For most Australian small and medium businesses that means employment contracts and policies, Fair Work and modern-award compliance, onboarding and offboarding, employee relations and day-to-day HR advice — delivered by specialists and managed through a single HR platform. It gives you senior HR capability on demand, without the cost and overhead of a full-time hire, and scales up or down as your headcount changes.
Both can work — the right choice depends on your size, complexity and budget.
| Outsourced HR (Employment Star) | In-house HR hire | |
|---|---|---|
| Cost | Fixed monthly fee, scaled to headcount | Salary + super + on-costs + software |
| Coverage | A whole team’s expertise (employee relations, awards, payroll, compliance) | One person’s skill set |
| Compliance risk | Specialists who track Fair Work, STP Phase 2 and Payday Super | Depends on that individual staying current |
| Scalability | Scale the engagement up or down anytime | Re-hire or restructure to change capacity |
| Best suited to | SMBs without a full HR function, or needing extra capacity | Larger organisations with constant, high-volume HR needs |
For businesses under around 50 staff, outsourcing usually delivers broader expertise for less than the fully-loaded cost of an in-house generalist — which is why human resource outsourcing and outsourced human resource services have become a standard SMB model.
We support HR and payroll for Australian SMBs across a range of sectors, including:
At Employment Star, we provide outsourced HR solutions tailored for small to medium-sized businesses. Acting as your external HR department, we deliver strategic and compliant HR support—freeing you up to focus on what matters most: growing your business.
With years of experience, our payroll consultants and trainers bring deep domain knowledge and up-to-date insights into best practices.
Every business is different—we adapt our services to fit your structure and culture.
Our team brings deep expertise in HR strategy, operations, and compliance.
Access high-level HR services without the overhead of an internal HR team.
As your business grows, our services scale with you—flexible, reliable, and responsive.
From onboarding to exit, we manage it all through Employment Hero.
We draft contracts, letters, and other HR documents whilst ensuring timely document renewals and acknowledgments.
Keep your data clean, up-to-date, and structured within the Employment Hero ecosystem
Track expired certifications, conduct HR health checks, and perform internal audits
We handle sensitive offboarding processes with compliance and care.
Receive real-time guidance on employee issues, grievances, and performance management.
tay aligned with Australia’s Fair Work requirements and avoid costly breaches
Ongoing reviews to align HR with your business goals and address emerging workforce trends.
Employment contracts and policies, Fair Work compliance, onboarding and offboarding, employee relations and grievance support, HR record-keeping and reporting, and ongoing advice — managed through Employment Hero.
It is typically a fixed monthly fee scaled to your headcount and scope. Employment Star quotes a flat monthly price after a free discovery call, with no lock-in contract.
Yes — it is designed for SMBs that need professional HR without the cost of a full-time hire. You get senior HR expertise on demand and scale up or down as you grow.
Yes. We work within your Employment Hero environment, or set one up as part of an implementation if you do not have one yet.
Yes. We guide compliant performance management, redundancy and termination processes, and keep your contracts and policies aligned with Fair Work.
